Welcome to RDU Technology (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and any related products or agreements. By accessing our website or engaging our services, you agree to these Terms.

1. Services

RDU Technology provides services including but not limited to:

• Website design and development

• Search engine optimization (SEO)

• Google Ads & Local Services Ads (LSA) management

• AI voice, SMS, and automation systems

• Marketing consulting and strategy

• Ongoing marketing management and optimization

Specific deliverables, timelines, and pricing will be outlined in a separate proposal, invoice, or service agreement.

2. No Guaranteed Results

While we use proven strategies and best practices, RDU Technology does not guarantee specific outcomes, including but not limited to:

• Revenue increases

• Lead volume

• Search engine rankings

• Ad performance or return on investment (ROI)

Marketing performance is influenced by many external factors beyond our control, including competition, budget, market conditions, and client responsiveness.

3. Client Responsibilities

The client agrees to:

• Provide accurate and timely information, assets, and approvals

• Maintain access to required accounts (Google, hosting, domains, etc.)

• Respond to requests in a reasonable timeframe

Delays caused by missing information or approvals may impact timelines and results.

4. Payment Terms

• All fees are outlined in the agreed proposal or invoice

• Setup fees and monthly retainers are non-refundable unless stated otherwise

• Ongoing services are billed monthly unless canceled in writing

• Late payments may result in service suspension

Advertising spend (Google Ads, LSA, etc.) is paid directly by the client to the advertising platform and is separate from management fees.

5. Cancellations & Termination

• Monthly services require written notice prior to the next billing cycle

• Setup fees, completed work, and prior charges are non-refundable

• RDU Technology reserves the right to terminate services for non-payment, abuse, or violation of these Terms

6. Intellectual Property

• All original materials created by RDU Technology remain our property until full payment is received

• Upon payment, the client receives a license to use the delivered assets for their business

• RDU Technology may display completed work in portfolios, case studies, and marketing unless otherwise agreed in writing

7. Third-Party Services

We may integrate or manage third-party tools (Google, hosting providers, AI platforms, CRMs, payment processors, etc.).
RDU Technology is not responsible for outages, policy changes, suspensions, or errors caused by third-party services.

8. Limitation of Liability

To the maximum extent permitted by law:

• RDU Technology is not liable for indirect, incidental, or consequential damages

• Total liability shall not exceed the amount paid by the client for services in the preceding 30 days

9. Confidentiality

Both parties agree to keep confidential information private unless disclosure is required by law or consented to in writing.

10. Indemnification

The client agrees to indemnify and hold harmless RDU Technology from claims, damages, or liabilities arising from:

• Client-provided content

• Misrepresentation of services

• Violations of laws or platform policies

11. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

12. Modifications

RDU Technology may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

RDU Technology
Raleigh, North Carolina
📧 info@rdutechnology.com
📞 [Your Business Phone Number]